Five Things You Can Do to Increase the Use of Y...
Though the popularity of chatbots is finally starting to catch up the hype that has existed around chatbots for a few years now, they’re still not being used as much as people hoped. According to one survey of millennials (the largest demographic of chatbot users), 55% said that chatbots needed to be more accurate at understanding what is being said do them and 30% said that chatbots needed to do a better job of sounding conversational and human. If millennials who tend to be more receptive to n
